Extron electronics TPR101 Operations Instructions download pdf (Page 23)

Extron’s Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period

of three years from the date of purchase. In the event of malfunction during the warranty period

attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option,

repair or replace said products or components, to whatever extent it shall deem necessary to restore

said product to proper operating condition, provided that it is returned within the warranty period,

with proof of purchase and description of malfunction to:

USA, Canada, South America, Europe, Africa, and the Middle East:

and Central America:

Extron Electronics, Europe

Extron Electronics Beeldschermweg 6C

1230 South Lewis Street 3821 AH Amersfoort

Anaheim, CA 92805, USA The Netherlands

Asia: Japan:

Extron Electronics, Japan

Extron Electronics, Asia Daisan DMJ Bldg. 6F,

135 Joo Seng Road, #04-01 3-9-1 Kudan Minami

PM Industrial Bldg. Chiyoda-ku, Tokyo 102-0074

Singapore 368363 Japan

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling

care, electrical or mechanical abuse, abnormal operating conditions or non-Extron authorized

modification to the product.

If it has been determined that the product is defective, please call Extron and ask for an Applications

Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.6383.4400 (Asia), or 81.3.3511.7655 (Japan)

to receive an RA# (Return Authorization number). This will begin the repair process as quickly as

possible.

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk

of loss or damage during shipment. Returned units must include the serial number and a

description of the problem, as well as the name of the person to contact in case there are any

questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the

product and its quality, performance, merchantability, or fitness for any particular use. In no event

will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any

defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of

this warranty may not apply to you.

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Extron electronics TPR101 Operations Instructions Page 23