Extron-electronics SMX System User Guide User Manual

User GuideSMX SystemMatrix SwitcherMultiMatrix Switcher68-1452-01 Rev. C 04 13

SMX System MultiMatrix Switcher • Introduction 4FeaturesHot swappable input/output boards and SFP modules — Any board or SFP module can be added or r

SMX System MultiMatrix Switcher • HTML Configuration and Control 94Passwords PageAccess the Passwords page (see figure 53) by clicking the Passwords

SMX System MultiMatrix Switcher • HTML Configuration and Control 95a Mail IP Address field — The Mail IP Address field displays the IP address of the

SMX System MultiMatrix Switcher • HTML Configuration and Control 96Figure 55. Email Options Menu on the Email Settings PageThe Suspend option is use

SMX System MultiMatrix Switcher • HTML Configuration and Control 97ATTENTION: Valid firmware files must have the file extension “.S19.” Any other fi

SMX System MultiMatrix Switcher • HTML Configuration and Control 98Uploading FilesFiles to be uploaded may only contain valid alphanumeric characters

SMX System MultiMatrix Switcher • HTML Configuration and Control 99To set or replace ties1. Select the desired plane from the drop-down list (see fi

SMX System MultiMatrix Switcher • HTML Configuration and Control 100NOTES: • If a video tie is removed from a video and audio tie, the button turns

SMX System MultiMatrix Switcher • HTML Configuration and Control 101To set output volume levels1. In the Output Adjustments section, click in the de

SMX System MultiMatrix Switcher • HTML Configuration and Control 102To mute or unmute a signal1. In the Signal Type field (see b, figure 58), click

SMX System MultiMatrix Switcher • HTML Configuration and Control 103EDID configuration1. In the Plane section, select the plane that has an EDID-sup

SMX System MultiMatrix Switcher • Introduction 5Three front panel security lockout modes (executive modes) — If a matrix switcher is installed in an

SMX System MultiMatrix Switcher • HTML Configuration and Control 104Presets PageThe Presets page allows global and plane presets to be saved to one o

SMX System MultiMatrix Switcher • HTML Configuration and Control 105Recalling a global presetTo recall a global preset as the current configuration,

SMX System MultiMatrix Switcher • Ethernet Control 106Ethernet ControlThis section describes Ethernet connection and Telnet communication to the SMX a

SMX System MultiMatrix Switcher • Ethernet Control 107Ping to determine Extron IP addressThe ping utility is available at the command prompt. Ping te

SMX System MultiMatrix Switcher • Ethernet Control 108If you use a web browser or Telnet the first time you connect a PC to an SMX via IP, you may ne

SMX System MultiMatrix Switcher • Ethernet Control 1095. Execute a ping command by entering ping followed by a space and the new IP address at the c

SMX System MultiMatrix Switcher • Ethernet Control 110Telnet tipsIt is not the intention of this guide to detail all of the operations and functional

SMX System MultiMatrix Switcher • Ethernet Control 111Setting carriage return line feedUnless commanded otherwise, Telnet transmits a line feed chara

SMX System MultiMatrix Switcher • Ethernet Control 112Subnet Masks and OctetsThe subnet mask (see figure 69) is used to determine whether the local a

SMX System MultiMatrix Switcher • Reference Information 113Reference InformationThis section identifies part numbers for related products, describes m

SMX System MultiMatrix Switcher • Installation and Cabling 6Installation and CablingThis section describes how to install the I/O boards and connect c

SMX System MultiMatrix Switcher • Reference Information 114Rack MountingTo rack mount the SMX, use two screws on each end of the switcher to attach i

SMX System MultiMatrix Switcher • Reference Information 115Figure 72. Button Label Generator Window2. From the Systems drop-down list, select a sys

SMX System MultiMatrix Switcher • Reference Information 116Replacing Button LabelsThe button caps are pre-labeled for your convenience. However, you

SMX System MultiMatrix Switcher • Reference Information 117Button Label Blanks

Extron Headquarters+1.800.633.9876 (Inside USA/Canada Only)Extron USA - West Extron USA - East +1.714.491.1500 +1.919.850.1000 +1.714.491.1517 FAX +

SMX System MultiMatrix Switcher • Installation and Cabling 7Rear Panel Features and ConnectionsRESETRS232/RS422REMOTELANACTLINK2.0A MAX.100-240V

SMX System MultiMatrix Switcher • Installation and Cabling 8Reset button and Ethernet cable terminationIt is essential that the Ethernet cables used

SMX System MultiMatrix Switcher • Installation and Cabling 9f SMX 44 FOX 4G MM — Connect fiber optic input cables from a signal source to input ports

SMX System MultiMatrix Switcher • Installation and Cabling 10Other I/O BoardsSMX 84 USBConnect host devices (such as a PC) to any of the USB Type B H

SMX System MultiMatrix Switcher • Installation and Cabling 11NOTES: • The boards are hot-swappable: they can be installed or removed without turning

SMX System MultiMatrix Switcher • Installation and Cabling 12Wiring the Audio ConnectorsConnect audio input devices to the 3.5 mm, 5-pole captive scr

SMX System MultiMatrix Switcher • Operation 13OperationThis section discusses the operation of an SMX series device through the front panel buttons an

Safety Instructions • EnglishWARNING: This symbol, , when used on the product, is intended to alert the user of the presence of uninsulated dangerou

SMX System MultiMatrix Switcher • Operation 14I/O Plane Selection Buttonsa Plane selection buttons — The buttons, labeled 0 through 15, allow plane s

SMX System MultiMatrix Switcher • Operation 15Control Buttonsd Control selection buttons — These four buttons give direct access to the enter (save),

SMX System MultiMatrix Switcher • Operation 16Front Panel Configuration Portf Configuration port — This 2.5 mm port (jack) can be used to configure t

SMX System MultiMatrix Switcher • Operation 17• If any associated (lit) output button (an existing tie) is toggled off by pressing the button and th

SMX System MultiMatrix Switcher • Operation 18Viewing TiesAny existing input to output tie can be viewed.An example of viewing a set of video or audi

SMX System MultiMatrix Switcher • Operation 19Removing TiesAny video or audio tie can be removed from an existing set of ties.An example of removing

SMX System MultiMatrix Switcher • Operation 20Replacing TiesAn input tied to an output can be replaced with another input, as long as that input is o

SMX System MultiMatrix Switcher • Operation 21Muting an outputTo mute an output signal, do the following:1. Press and release the Esc button to clea

SMX System MultiMatrix Switcher • Operation 22Unmuting an outputTo unmute an output signal, do the following:1. Press and release the Esc button to

SMX System MultiMatrix Switcher • Operation 23Saving or recalling a global preset1. Press the Esc button to clear all pending changes. The button fl

FCC Class A NoticeThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rule

SMX System MultiMatrix Switcher • Operation 244. Press and release the desired input button (1-10) to select a plane preset address. Saving a plane

SMX System MultiMatrix Switcher • Operation 25Step 4. Press and release the output button to be delayed (here output 8). Input buttons light to show

SMX System MultiMatrix Switcher • Operation 26Selecting lock mode 2 or toggling between mode 2 and mode 0NOTES: • If the SMX is in lock mode 0, this

SMX System MultiMatrix Switcher • Operation 27Configuring Via the Rear Panel RS232/RS422 PortThe SMX rear panel 9-pin D com port can be configured th

SMX System MultiMatrix Switcher • Operation 28INPUTS123 456 7 891011 1213 14 15 16OUTPUTS123 456 7 891011 12 13 14 15 16INPUTS123 456 7 891011 1213 1

SMX System MultiMatrix Switcher • Operation 29Viewing and Adjusting the Audio Output VolumeNOTE: This function is only available when the unit is in

SMX System MultiMatrix Switcher • Operation 30NOTE: There is only one audio volume setting per output on any specific plane. The audio volume is sha

SMX System MultiMatrix Switcher • Operation 31Using Reset LevelsThe SMX can be returned to default settings by choosing certain reset modes. This can

SMX System MultiMatrix Switcher • Operation 32RESETRESETRESETRESETRelease, then immediatelypress and release again. Reset LED ashes in conrmation.M

SMX System MultiMatrix Switcher • Operation 33TroubleshootingThis section gives recommendations for general checks and actions for problems operating

Conventions Used in this GuideNotifications The following notifications are used in this guide:CAUTION: A caution indicates a situation that may resu

SMX System MultiMatrix Switcher • SIS Configuration and Control 34SIS Configuration and ControlThe SMX can be configured and operated using the Extron

SMX System MultiMatrix Switcher • SIS Configuration and Control 35Establishing an Ethernet ConnectionEstablish a network connection to the SMX as fol

SMX System MultiMatrix Switcher • SIS Configuration and Control 36SIS Programming GuideHost-to-SMX and SMX-to-Host CommunicationsSIS commands consist

SMX System MultiMatrix Switcher • SIS Configuration and Control 37ppOutnn Volxx] The SMX initiates the Vol message when a front panel output audio vo

SMX System MultiMatrix Switcher • SIS Configuration and Control 38Symbol Definitions]= Carriage return and line feed¦ or }= Carriage return with no l

SMX System MultiMatrix Switcher • SIS Configuration and Control 39X1^= HDCP compliance 0 = no source connected 1 = source is HDCP compliant 2 = sourc

SMX System MultiMatrix Switcher • SIS Configuration and Control 40X3!= Slot informationXYZ X = board type (B – Y) YZ = board size (00 – 15)(X) Board

SMX System MultiMatrix Switcher • SIS Configuration and Control 41EDID Minder Table — DDC Source Selection DVI-Pro and HDMI*SIS value X3@Resolution R

SMX System MultiMatrix Switcher • SIS Configuration and Control 42Command and Response Table for SIS CommandsCommand ASCII Command (Host to Switcher)

SMX System MultiMatrix Switcher • SIS Configuration and Control 43Command ASCII Command(Host to Switcher)Response(Switcher to Host)Additional Descrip

ContentsConfiguring Via the Rear Panel RS232/RS422 Port ... 27Using the Front Panel ...

SMX System MultiMatrix Switcher • SIS Configuration and Control 44Command ASCII Command (Host to Switcher)Response (Switcher to Host)Additional Descr

SMX System MultiMatrix Switcher • SIS Configuration and Control 45Command ASCII Command (Host to Switcher)Response (Switcher to Host)Additional Descr

SMX System MultiMatrix Switcher • SIS Configuration and Control 46Command ASCII Command (Host to switcher)Response (Switcher to host)Additional Descr

SMX System MultiMatrix Switcher • SIS Configuration and Control 47Command ASCII Command(Host to Switcher)Response(Switcher to Host)Additional Descrip

SMX System MultiMatrix Switcher • SIS Configuration and Control 48Command ASCII Command (Host to Switcher)Response (Switcher to Host)Additional Descr

SMX System MultiMatrix Switcher • SIS Configuration and Control 49Command ASCII Command (Host to Switcher)Response (Switcher to Host)Additional Descr

SMX System MultiMatrix Switcher • SIS Configuration and Control 50Command ASCII Command (Host to Switcher)Response (Switcher to Host)Additional Descr

SMX System MultiMatrix Switcher • SIS Configuration and Control 51Command ASCII Command (Host to Switcher)Response (Switcher to Host)Additional Descr

SMX System MultiMatrix Switcher • SIS Configuration and Control 52Command ASCII Command (Host to Switcher)Response (Switcher to Host)Additional Descr

SMX System MultiMatrix Switcher • SIS Configuration and Control 53Using the Command/Response Table for IP SIS CommandsThe Command and Response Table

SMX Control Software ... 59Installing and Starting the SMX Control Program ...

SMX System MultiMatrix Switcher • SIS Configuration and Control 54X6#= Verbose mode 0 = clear/none (default for Telnet connections) 1 = verbo

SMX System MultiMatrix Switcher • SIS Configuration and Control 55X8@= E-mail account 65 - 72X8#= Notification selection 1 I = inputs F = fans P = po

SMX System MultiMatrix Switcher • SIS Configuration and Control 56Command and Response Table for IP SIS CommandsCommand ASCII Command (Host to Switch

SMX System MultiMatrix Switcher • SIS Configuration and Control 57Command ASCII Command (Host to Switcher)Response (Switcher to Host)Additional Descr

SMX System MultiMatrix Switcher • SIS Configuration and Control 58Command ASCII Command (Host to Switcher)Response (Switcher to Host)Additional Descr

SMX System MultiMatrix Switcher • SMX Control Software 59SMX Control SoftwareThe Windows-based Extron SMX Control Program, which communicates with the

SMX System MultiMatrix Switcher • SMX Control Software 602. Click the Software tab.3. Scroll to the SMX Control Program and click Install.4. Follo

SMX System MultiMatrix Switcher • SMX Control Software 61• If you select a comm port, click OK and proceed to the Using the Program section on page

SMX System MultiMatrix Switcher • SMX Control Software 624. Select the file name under which you want to save any changes to the file and click OK.

SMX System MultiMatrix Switcher • SMX Control Software 63Each tab is selectable and highlights when selected (see figure 31 for an example of audio i

SMX System MultiMatrix Switcher • Introduction 1IntroductionThis guide contains installation, configuration, and operating information for the Extron

SMX System MultiMatrix Switcher • SMX Control Software 64• Restore Matrix settings from... — Select this option to restore saved matrix settings fil

SMX System MultiMatrix Switcher • SMX Control Software 65• Assign Device Icons — Select this option to add specific device icons to the main window

SMX System MultiMatrix Switcher • SMX Control Software 66• Audio-Input Gain settings — Select this to change the audio gain (0.5 dB steps) for all o

SMX System MultiMatrix Switcher • SMX Control Software 67• EDID settings — Select this option to set the EDID settings for selected inputs, and to s

SMX System MultiMatrix Switcher • SMX Control Software 68• Update Firmware... — Select this option to update the SMX with the latest firmware.Before

SMX System MultiMatrix Switcher • SMX Control Software 69To change the IP settings complete the applicable fields or check the User DHCP box to autom

SMX System MultiMatrix Switcher • SMX Control Software 70To select a file from the server list, click Pick Files to Load to Server, then click Get Se

SMX System MultiMatrix Switcher • SMX Control Software 71• Virtualize... — Select this option to view and set up to 10 virtual planes. Select a Virt

SMX System MultiMatrix Switcher • SMX Control Software 72Click Cancel Chgs if you want to cancel pending changes and restore the previous settings.To

SMX System MultiMatrix Switcher • SMX Control Software 73• Ties as Lines — Selecting this option displays input to output ties as lines.• Ties as C

SMX System MultiMatrix Switcher • Introduction 2The table below gives a list of available I/O boards, the number and type of connectors, and the numb

SMX System MultiMatrix Switcher • SMX Control Software 74Master-ResetSelect this menu only if a master reset to factory defaults is desired. It opens

SMX System MultiMatrix Switcher • SMX Control Software 75Select About this Program to see the software version number. Click OK to close the pop-up

SMX System MultiMatrix Switcher • SMX Control Software 764. When you are finished assigning icons, click OK to close the device window.To change an

SMX System MultiMatrix Switcher • SMX Control Software 77To remove a tieDrag the output box outline to its tied input box or to the trashcan.• If Ho

SMX System MultiMatrix Switcher • SMX Control Software 78Figure 40. IP Setting/Options WindowNOTES: • Editing the following fields in the IP Setting

SMX System MultiMatrix Switcher • SMX Control Software 793. Press the <Tab> key on the keyboard or click in another field to exit the Matrix I

SMX System MultiMatrix Switcher • SMX Control Software 80Enabling and disabling DHCPSelecting the Use DHCP check box directs the SMX to ignore any en

SMX System MultiMatrix Switcher • SMX Control Software 81Enabling daylight saving timeWhen daylight savings time is enabled, the switcher updates its

SMX System MultiMatrix Switcher • SMX Control Software 82Setting the mail server IP addressThe Mail Server IP Address field displays the IP address o

SMX System MultiMatrix Switcher • SMX Control Software 834. Use the check boxes associated with each addressee to select the options about which the

SMX System MultiMatrix Switcher • Introduction 3DefinitionsThe following terms are used throughout this guide:Tie — An input-to-output connectionSet

SMX System MultiMatrix Switcher • SMX Control Software 843. From the Tools menu, select Update Firmware... The Select Files window opens (see figu

SMX System MultiMatrix Switcher • SMX Control Software 85Uploading HTML filesYou can create customized HTML pages for the SMX to display. The HTML Fi

SMX System MultiMatrix Switcher • SMX Control Software 86Windows buttons, menus, and trashcanThe buttons, drop-down lists, and trash can on the right

SMX System MultiMatrix Switcher • HTML Configuration and Control 87HTML Configuration and ControlThe SMX can be configured and controlled through its

SMX System MultiMatrix Switcher • HTML Configuration and Control 884. Press the <Enter> key. The SMX checks to see if it is password-protected

SMX System MultiMatrix Switcher • HTML Configuration and Control 89System Status PagesThe System Status pages give access to sub-pages: System Status

SMX System MultiMatrix Switcher • HTML Configuration and Control 90Physical ConfigurationThe Physical Configuration read-only page lists the currentl

SMX System MultiMatrix Switcher • HTML Configuration and Control 91Configuration PagesThe Configuration pages allow system settings (IP address, date

SMX System MultiMatrix Switcher • HTML Configuration and Control 92IP Settings FieldsThe IP Settings section provides a location for viewing and edit

SMX System MultiMatrix Switcher • HTML Configuration and Control 93Date/Time Settings fieldsThe Date/Time Settings section (see figure 52) provides a