This guide provides procedures for upgrading an RCP 2000 with firmware version 2.04 or beta test firmware version 3.0 to
the version 3.01 for the RCP 2000 with ISS 506 Support. To view the firmware version currently installed on your RCP 2000,
cycle power to the RCP while watching the LCD screen. While the RCP is powering up, a screen appears showing the
current firmware version — 2.04 or 3.00.
Upgrading the Firmware
Before beginning the firmware upgrade process, download the latest firmware files from the Extron Web site for the
RCP 2000 with ISS 506 Support and for the ISS 506 switcher. To ensure compatibility, the ISS 506 must have firmware
version 1.07 or higher, and the RCP must have version 3.01 installed.
To upgrade the ISS firmware to version 1.07 or higher, follow the procedure described in the ISS 506 User's Manual. After
uploading the firmware, reset the ISS 506 by issuing the SIS
®
command
E
ZXXX ] to the switcher via DataViewer, or by
selecting Reset to Factory from the Advanced Configuration menu via the ISS front panel.
N
This reset erases all user settings from the ISS; therefore, be sure to note any important settings prior to beginning the
upgrade.
1. If your RCP has firmware version 3.00 loaded, you must reset it to the factory shipped defaults (version 2.04), before
upgrading. If your RCP already has version 2.04, skip to step 2.
Reset the RCP 2000 as follows:
a. Disconnect power from the RCP.
b. Press and hold in the Reset button on the rear panel (located next to the RJ-45 Ethernet
connector) while applying power to the RCP.
c. Release the Reset button when the LCD screen displays "Powering Up."
2. Visit the RCP 2000's Web page by entering its IP address into the Web browser on your PC.
3. If you know your RCP's IP address, skip to step 4. If no IP address has been set, or you do not know it, set a new IP
address as follows:
a. Press the Wipe, Dissolve, Cut, and Take buttons simultaneously and hold them until the RCP's MAC address is
displayed on the LCD screen (about 2 seconds).
b. If necessary, press the Take button repeatedly to step through the IP Setup menu options
until the IP address screen is displayed in the LCD window.
c. Press the Color/Tint, Cont/Bright, Size, or Center button to select an address block (octet)
to change. The selected octet on the LCD screen blinks.
Select 1st octet Select 2nd octet Select 3rd octet Select 4th octet
d. Rotate the H Adjust knob to change the value of the selected octet.
e. When finished, press the Detail button to save the IP address and exit IP Setup.
4. On the RCP Web page, click the Configuration tab, then click the Firmware Upgrade link on the left sidebar menu.
5. On the Firmware Upgrade page, click Browse to open the Choose file window, and locate the firmware on your
computer or server. The file is usually located at c:\Program Files \ Extron \ Firmware \ RCP2000wISS506.
6. On the Choose file window, double-click on the firmware file. The file name is displayed in the text field on the
Firmware Upgrade page.
7. Click the Upload button to upload the firmware. The uploading process takes approximately 1 to 3 minutes,
depending on your browser.
8. Refer to the accompanying RCP 2000 with ISS 506 Support Setup Guide and/or the RCP 2000 with ISS 506 Support User's
Manual for information on accessing and using the RCP's IP Setup menu and for operating procedures.
68-1634-01 Rev. A
08 08
RCP 2000 with ISS 506 Support
Upgrade Kit Instructions
ETHERNET
LINK
ACT
RESET
Reset Button on
RCP Back Panel
(4 pages)
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