Extron-electronics ISM 482 User Manual download pdf (Page 36)

ISM 482 Integrated Scaling Matrix Switcher • Operation 30

General Checks

1. Ensure that all devices are plugged in and powered on. The switcher is receiving power

if the LCD is displaying the default display cycle.

2. Ensure an active input is selected on the switcher.

3. Ensure that the proper signal format is supplied.

4. Check the cabling and make corrections as necessary.

5. Call the Extron S3 Sales & Technical Support Hotline if necessary.

Specific Problems

The table below shows some common operating problems and their solutions.

Problem Cause Solution

No image appears. The input signal is incompatible with the

ISM.

Connect an input device that is compatible

with the ISM.

The input is improperly configured. Use the Video & Audio Configuration

submenu to select the correct input format.

Freeze mode was entered via an SIS

command when the image was black.

Deactivate freeze mode via an SIS

command.

The scaled output rate is too high for the

display.

Change the scaled output to a compatible

resolution

The image is flashing The scaled output rate is too high for the

display.

Change the scaled output to a compatible

resolution.

The image is too soft. The detail level needs to be changed. Use the Filter button to change the detail

level.

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Extron-electronics ISM 482 User Manual Page 36